Effective Date: August 20, 2026

Section 1 — Overview and Acceptance

The websites windupwatchshop.com and wornandwound.com (together, the “Sites”) are operated by Worn & Wound LLC (“Worn & Wound,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Sites, including all content, tools, and services available through them, and your purchase of any product through the Sites (collectively, the “Services”). By visiting the Sites or purchasing from us, you agree to be bound by these Terms and by the policies referenced in them, including our Privacy Policy, Refund Policy, Warranty Policies, and Shipping Information pages. If you do not agree to these Terms, do not use the Sites. Any new features, tools, or products added to the Sites are also subject to these Terms.

Section 2 — Eligibility

By using the Sites, you represent that you are at least the age of majority in your state or province of residence. You may not use the Sites or our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in using the Services. You must not transmit any worms, viruses, or code of a destructive nature. A breach of these Terms may result in immediate termination of your access to the Services.

Section 3 — General Conditions

We reserve the right to refuse service to anyone, at any time, for any lawful reason. You understand that your content (excluding payment card information) may be transferred unencrypted across networks and adapted to the technical requirements of connecting networks or devices; payment card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission. Headings are for convenience only and do not limit these Terms.

Section 4 — Products, Pricing, and Availability

We make every effort to display product colors, materials, and images accurately, but we cannot guarantee that your device’s display is accurate. Prices and product descriptions are subject to change at any time without notice. Products may be limited in quantity or discontinued at any time, and any offer is void where prohibited. We reserve the right, but are not obligated, to limit the sale of products to any person, household, geographic region, or jurisdiction, exercised on a case-by-case basis. We do not warrant that the quality of any product, service, or information obtained through the Services will meet your expectations.

Section 5 — Orders, Billing, and Account Information

We reserve the right to refuse or cancel any order, and to limit or cancel quantities purchased per person, household, account, credit card, or billing or shipping address, including orders that in our judgment appear to be placed by unauthorized dealers, resellers, or distributors. If we change or cancel an order, we will attempt to notify you using the contact information provided at checkout. You agree to provide current, complete, and accurate purchase and account information and to promptly update it as needed.

Section 6 — Payment

Payment is processed through Shopify’s payment infrastructure and its payment gateways, which adhere to PCI-DSS standards. See Section 14 of our Privacy Policy for details on payment data handling.

Section 7 — Shipping, International Orders, Duties, and Taxes

Domestic shipping methods, rates, and timelines are described on our Shipping Information page. For orders shipped outside the United States, you, the recipient, are responsible for all customs duties, import taxes, brokerage charges, and other fees imposed by the destination country; these charges are not included in the product price or shipping cost and are typically collected by the carrier or customs authority at or after delivery. We recommend contacting your local customs office for an estimate before ordering. Title and risk of loss pass to you upon our delivery of the order to the carrier. International returns are governed by our Refund Policy; where an international return is accepted, you are responsible for return shipping costs and any duties or taxes associated with the return.

Section 8 — Returns, Refunds, and Warranties

Returns and refunds are governed by our Refund Policy, posted on the Sites. Warranty coverage for the products we sell is provided by the applicable brand or manufacturer under its own warranty terms, as summarized on our Warranty Policies page. As a curated multi-brand retailer, Worn & Wound does not provide an independent retailer warranty beyond what is stated on that page, and nothing in these Terms extends any brand warranty. Statutory rights that cannot be disclaimed under your state’s law are not affected.

Section 9 — Gift Cards and Windup Rewards

Gift cards are not redeemable for cash except where required by law. The Windup Rewards loyalty program is governed by its own program terms, posted on the Sites, which are incorporated into these Terms by reference. We may modify or terminate the Windup Rewards program with at least ninety days’ notice for program-wide termination; individual enrollment may be terminated immediately for fraud or abuse.

Section 10 — Promotions and Contests

Contests, sweepstakes, and other promotions made available through the Services may be governed by rules separate from these Terms. If you participate in a promotion, review the applicable rules and our Privacy Policy. If promotion rules conflict with these Terms, the promotion rules apply to that promotion.

Section 11 — Third-Party Brand Partners and Authorized Dealers

Worn & Wound sells authentic products directly and through relationships with authorized brand partners and dealers. Where a product is fulfilled or serviced by a brand partner rather than by us directly, that partner’s identity and contact information will be made available to you as required by applicable law, including, where applicable, the INFORM Consumers Act. If you believe any listing on the Sites or any product offered at a Windup Watch Fair event is counterfeit, misrepresented, or otherwise suspicious, report it to us using the contact information in Section 32; we will investigate and take appropriate action, which may include verification of the seller and removal of the listing.

Section 12 — Windup Watch Fair Events

Windup Watch Fair and other in-person events may be subject to additional event-specific terms, including ticketing terms, made available at registration or at the event. Products sold at events by third-party brand partners or vendors are sold by those vendors under their own terms, and Section 11 applies to reports concerning them.

Section 13 — User Content, Comments, and Reviews

If you submit reviews, comments, photos, contest entries, suggestions, or other materials to the Sites or to our social media pages (collectively, “Submissions”), whether at our request or on your own initiative, you grant us a non-exclusive, irrevocable, royalty-free, perpetual, worldwide, and transferable license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute those Submissions in any media. We are under no obligation to maintain Submissions in confidence, pay compensation for them, or respond to them. You represent that your Submissions do not violate any third party’s rights, are not unlawful, abusive, defamatory, or obscene, and contain no malware. You may not use a false email address or impersonate another person. We may, but are not obligated to, monitor, edit, or remove Submissions at our sole discretion. You are solely responsible for your Submissions and their accuracy.

Consistent with the Federal Trade Commission’s Consumer Review Rule and Endorsement Guides, we do not create, purchase, or knowingly publish fake or materially misleading reviews, and material connections between Worn & Wound and any endorser, affiliate, or reviewer are disclosed as required by law.

Section 14 — Intellectual Property

The Services and all original content, features, and functionality (excluding Submissions and third-party brand content) are and will remain the exclusive property of Worn & Wound LLC and its licensors, protected by US and foreign copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Section 15 — DMCA Copyright Policy

We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. Notifications of claimed infringement must contain the information required by 17 U.S.C. § 512(c)(3) and should be sent to our designated agent at dmcaagent@wornandwound.com. That address is only for copyright-infringement notices. We will remove or disable access to material identified in a compliant notice, maintain a repeat-infringer policy under which accounts of repeat infringers will be terminated in appropriate circumstances, and honor the counter-notification procedures of 17 U.S.C. § 512(g). When we forward a counter-notice, it includes the submitter’s personal information; by submitting one, you consent to that disclosure.

Section 16 — Prohibited Uses

In addition to other prohibitions in these Terms, you may not use the Sites or their content: (a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate any international, federal, state, or local regulation or law; (d) to infringe our or others’ intellectual property; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services. We may terminate your use of the Services for violating any prohibited use.

Section 17 — SMS Terms

If you opt in to SMS marketing: message frequency varies; message and data rates may apply; reply STOP to any message to unsubscribe and HELP for assistance. Our SMS program operates with prior express written consent under the Telephone Consumer Protection Act and uses a registered ten-digit long code. Consent to SMS marketing is not a condition of purchase. See Section 12 of our Privacy Policy for how phone numbers are handled.

Section 18 — Third-Party Links and Optional Tools

The Services may include materials, tools, and links from third parties that we neither monitor nor control. Third-party tools are provided “as is” and “as available,” without warranties or endorsement, and your use of them is at your own risk. We are not liable for any harm arising from third-party websites, materials, products, or services; review the third party’s policies before engaging in any transaction, and direct complaints about third-party products to the third party.

Section 19 — Accuracy of Information

Information on the Sites is provided for general information and may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct errors and to change or update information or cancel affected orders at any time without prior notice, including after an order is submitted. Historical content is provided for reference only. We undertake no obligation to update information except as required by law.

Section 20 — Personal Information

Your submission of personal information through the Sites is governed by our Privacy Policy, posted on the Sites.

Section 21 — Disclaimer of Warranties

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free, or that results obtained from the Services will be accurate or reliable. You agree that we may remove or cancel the Services for indefinite periods without notice. Except as expressly stated by us or in an applicable brand warranty, the Services and all products delivered through them are provided “as is” and “as available,” without any representation, warranty, or condition of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. Some states do not allow the exclusion of implied warranties; in those states, the exclusions apply to the maximum extent permitted by law.

Section 22 — Limitation of Liability

To the maximum extent permitted by law, in no case shall Worn & Wound LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, or replacement costs — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any product purchased through them, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Services is limited to the greater of the amounts you paid through the Services in the twelve months preceding the claim or one hundred US dollars ($100). Some states do not allow the exclusion or limitation of liability for consequential or incidental damages; in those states, our liability is limited to the maximum extent permitted by law.

Section 23 — Indemnification

You agree to indemnify, defend, and hold harmless Worn & Wound LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents incorporated by reference, or your violation of any law or the rights of a third party.

Section 24 — Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes or strikes, embargoes, government action, epidemics or pandemics, carrier delays, or supply-chain and brand-partner production delays.

Section 25 — Governing Law and Dispute Resolution

(a) Governing law. These Terms and any separate agreements by which we provide you Services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-laws principles.

(b) Informal resolution. Before initiating any formal proceeding, you and we each agree to first attempt to resolve any dispute informally by contacting the other party (for you, using the contact information in Section 32) and negotiating in good faith for at least sixty days from the date notice of the dispute is received.

(c) Arbitration and class-action waiver. Any dispute arising out of or relating to these Terms or the Services that is not resolved informally shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted on an individual basis only. The Federal Arbitration Act governs this provision. Either party may instead bring an individual claim in small claims court. YOU AND WORN & WOUND EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER REPRESENTATIVE PROCEEDING. Right to opt out: you may opt out of this arbitration provision by mailing written notice of your decision to the address in Section 32, postmarked within thirty days of the date you first accept these Terms; opting out of arbitration does not affect any other provision of these Terms.

(d) Venue. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Kings County and New York County, New York.

(e) EU and international consumers. If you are a consumer in the European Union or another jurisdiction whose law grants you mandatory protections, you retain the benefit of any mandatory provisions of the law of the country in which you reside.

Section 26 — United States Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a United States government embargo or that has been designated by the United States government as a “terrorist supporting” country, and (ii) you are not listed on any United States government list of prohibited or restricted parties.

Section 27 — Termination

The obligations and liabilities incurred by the parties before the termination date survive termination of this agreement for all purposes. These Terms are effective unless and until terminated by you or by us. You may terminate these Terms at any time by notifying us that you no longer wish to use the Services, or by ceasing to use the Sites. If in our sole judgment you fail, or we suspect you have failed, to comply with any term of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due through the date of termination; we may also deny you access to the Services.

Section 28 — Accessibility

We are committed to making the Sites accessible to all users, including individuals with disabilities, and we aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you have difficulty accessing any part of the Sites, contact us at accessibility@wornandwound.com with the subject line “Accessibility” and we will work with you to provide the information or service you seek and to address the issue.

Section 29 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed; the validity and enforceability of the remaining provisions is not affected. If these Terms are made available in translation, the original English text prevails in the event of a dispute.

Section 30 — Entire Agreement; No Waiver

Our failure to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision. These Terms, together with our Privacy Policy and any policies or operating rules posted on the Sites, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements, communications, or proposals, oral or written, between you and us, including prior versions of the Terms of Service. Any ambiguity in these Terms shall not be construed against the drafting party.

Section 31 — Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to the Sites. For material changes, we will provide prominent notice on the Sites and, where we have your email address on file, notice by email, at least thirty days before the new terms take effect where practicable. Your continued use of the Sites after changes take effect constitutes acceptance of the revised Terms.

Section 32 — Contact Information

Questions about these Terms should be sent to: