We do our best to ship orders the same or next business day after order. During the end of the year, fulfillment times may take longer.
Orders placed with products from Junghans and Raven may take up to 2 days to ship. We work with these companies to dispatch your order directly from their warehouse.
Junghans International shipments can take 2 or more days to dispatch.
Vortic Watches require assembly and may take additional time to ship. You will be contacted with a shipping estimate after the order.
The majority of our watches and accessories are warehoused at our headquarters in Brooklyn, NY. Below are our shipping options:
Free Shipping for Orders of $100: USPS First Class, UPS/FedEx Ground
USPS Priority Mail: 2-3 Days
UPS Next Day Air
Free Shipping for Orders of $1100: UPS/FedEx or DHL
UPS Saver/Ground or FedEx International
UPS Worldwide/FedEx Expedited
USPS First Class or Priority Mail International
Hamilton watches only ship to US addresses and are not eligible for international shipment.
When ordering from Junghans, Raven and Vortic your order may ship using a different company than you selected.
Some shipments will be dispatched from two warehouses. In this case, you will receive separate tracking numbers for each item ordered.
International shipments sent via USPS can sometimes take up to 30 days to be delivered. This is because international USPS shipments must go through processing and customs facilities before leaving the U.S. Then, once they have left the U.S., they are handed over to the postal service in the destination country, which makes the final delivery once it has cleared that country's customs.
We advise our international customers to try tracking the shipment through their local postal service--for example, Royal Mail, Post Nord, Canada Post, La Poste--since once it's made its way through U.S. processing, that's where it will show up next.
Shipment times and speeds outside the USA are not guaranteed.
Free shipping is offered on orders within the USA for orders of $100 or more and over $1100 for international orders. When selecting this method your order will ship using a method of our choosing.
Shipping outside of the USA is calculated based on weight giving the option of different speeds. Time in transit to destinations outside the USA can vary depending on customs.
All orders shipped to New York and California will incur sales tax. Orders shipped outside of the USA may incur duties and fees from your local government or from the shipping company. Worn & Wound LLC is not responsible for any taxes or fees on outbound or returned products.
We insure all watches that we ship. If your watch is damaged or lost in transit please let us know as soon as possible so we can work with the shipping company to get the necessary information to them. This process can sometimes take 30-60 days.